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Refunds and cancellations
Questions related to passenger refunds and cancellations
My flight was cancelled, when will I be refunded?
Learn about the refund process for Wingly flights
Can you refund my Gift Card please?
Learn how to refund your Wingly Gift Card
I need to cancel my booking, how do I do this?
We understand that sometimes plans and personal circumstances change and you may need to cancel your booking with us. Generally, we allow passengers to cancel their flights up to 48 hours before the flight is scheduled, to receive a full refund. Follow these steps to cancel your Wingly booking: Log in to your Wingly account at https://www.wingly.io/en. Once logged in, head to the top right hand corner, selec
My booking was refused but I was still charged, when will I get my money back?
Discover how to get your money back if your Wingly booking is refused
My flight did not happen, what do I do?
Determine what to do if your Wingly flight does not take place
What is Wingly's refund policy?
Should you or the pilot cancel or refuse the booking, you will automatically be refunded to your original payment method (PayPal, Credit card, Gift Card). We have an in-depth article on how to cancel a booking here.(https://help.wingly.io/en/article/i-need-to-cancel-my-booking-how-do-i-