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Receiving a booking
How to complete a booking on the pilot side
How do I send a passenger a flight from the messenger?
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What happens if I go over the time estimate? How is that adjusted?
When posting a flight, we encourage you to best estimate the total flight time in order to avoid addition costs at your expense. Remember to take into account the taxiing time as well as the wind when you decide on the duration of the flight that you want to post. __Flights published on Wingly must correspond to the billing model applied by your rental structure / flying club : __ If the price of yo
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What's the flight request process for a pilot?
**1. Log into your Wingly pilot's accoun
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Will I receive the passenger's contact information?
You and your passengers will have access to each others contact details once you accept a booking request from them so you can chat further and finalise additional details to plan the day of the flight. N.B. Any exchange of contact details prior to a booking is prohibited, and if there if we suspect that a pilot is trying to bypass the platform, your account may be temporarily suspended.
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How to accept a passenger's request on a flight
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What do I do if a passenger wants to use a Gift card or voucher to book the flight?
Whether it is a discount code or a Gift Card, the passenger will need to enter the voucher code at checkout when paying for the flight of their choice on Wingly. This has no bearing on you as the pilot, you will still be paid their full share of the cost.
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How do I offer alternative dates on a booking?
If you find that you've had a passenger make a booking for a date you're not available on, you are able to offer alternative dates before cancelling the booking. From there, you click 'Reschedule', 