What procedure is Wingly following in light of the recent events surrounding Covid-19?

In light of the recent events, you may be wondering what Wingly's plan is with regards to dealing with the situation. Here are the steps Wingly are taking with regards to pilots and bookings:

Wingly pilots have been advised not to fly until further notice, therefore their flying activity will be extremely limited if not non-existent.

While we have closed our offices for the safety of the team and work from home, we remain available at info@wingly.io should you need to contact us.

If you have booked flights over the rest of this month, we request you to quickly contact your pilot via Wingly to postpone the flights to a later date. If you are unable to reschedule the flights, we strongly advise you to ask them to cancel your flights. You will be fully refunded to the payment method and if in case of booking with a gift card, the gift card will be credited so you can use it at a later date.

The Wingly website will remain open throughout this period, which means that you will still be able to send booking requests for the summer when the good weather arrives. (All bookings will continue to have the possibility of being rescheduled or refunded depending on how the situation evolves over the next few months.)

The purchase of gift cards is still possible to take advantage of this opportunity to plan your activities for the summer. Gift cards are valid for 1 year and in light of these circumstances, should you not be able to use them within this period, we will be able to extend their validity for you.

Once again, we remind you that for all booking requests made on Wingly, you will be able to reschedule or cancel your flight for any reason whatsoever. If your flight is cancelled, you will be refunded on the payment method used at the time of booking (credit card, PayPal or gift card).

With regards to public health and the safety of yourself and those around you, Wingly suggest taking the following steps:

To combat the onset of the virus, social distancing measures have been recommended by various health organisations. As previously mentioned, in the light of these guidelines, the flying activity of our pilots will be highly limited if not non-existent. We advise all our community to stay home where possible, and limit social interaction to avoid the spread of the virus.

Remember that protecting yourself is also protecting others around you. Hygiene remains a priority, hence simple measures like washing your hands and avoiding contact with people at risk are very effective. Do wear a mask and gloves where possible

If you do have the slightest symptoms, please don't forget to contact your health care professional to know how to proceed. Do wear a mask and gloves and isolate yourself to limit the spread of the virus.

We hope that the situation will stabilise quickly and you will be able to enjoy the good weather ahead! In the meantime, we will keep you informed about how this situation evolves.

To all our community, stay safe and vigilant!

If you have any further questions, we encourage you to contact us directly by email at info@wingly.io or by phone on +447912042186. We will still be available during our normal office hours of 8:30-5:30 GMT Monday to Friday.
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