What procedure is Wingly following in light of the recent events surrounding Covid-19?

UPDATE: Following the latest announcements regarding the COVID pandemic, please consult the government guidelines for your area.

What does this mean?

You are still very much able to book flights, use vouchers, message pilots and post flight requests on the platform.

It may take some time for things to completely return to normal. Therefore, there may still be cancellations, rescheduling or pilots who refuse your booking request due to not being able to fly just yet. If you find yourself in one of these situations, you will receive a full refund to the original method of payment within 2-3 working days, alternatively, this is a great time to purchase a gift card or gift a flight to redeem on a flight now for after lockdown! You'll find our gift voucher purchase page here: https://www.wingly.io/en/shop/gift-cards or you can select the flight you'd like to purchase the value of and click on 'gift this flight' on the right-hand side.

Gift cards are valid for 1 year from the date of purchase, but can be extended for 1 year and year after year as long as they are still valid when the extension request is done (if they are not purchased via one of our external partners).

While flying is once again permitted, the virus has not gone away and it is very important that safety measures listed below are still observed by both pilots and passengers.

Remember that protecting yourself is also protecting others around you. Hygiene remains a priority, so please remember to wash your hands and wear a mask and gloves where possible.

We hope that the situation will stabilise quickly and there will be brighter days ahead.

To all of our Wingly customers, please stay safe!

If you have any further questions, we encourage you to contact us directly by email at hello@wingly.io or by phone on +44 1905 57 0566. We are still be available during our normal office hours of 8:30-5:30 GMT Monday to Friday.
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