How do I contact my pilot once I have booked?

Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you aware of all of the procedures and so that your day can go as smoothly as possible!

Here are the steps of how to find the contact details of the pilot from the moment the booking is confirmed:

To find the pilot's phone number after the booking has been confirmed, you will need to login and click on 'dashboard'.

Top right-hand corner

If the pilot has confirmed that they are able to do the flight, you will see this on your 'dashboard'.

This will appear when a pilot has confirmed the flight request

Once you have clicked on the booking, you will find the pilot's number here:

This is an example of where the phone number will appear

Alternatively, you can find the pilot's number using this method:

Click on 'my flights'

My flights in the top right-hand side of the page

From here, you'll see 'Bookings'.

Click on Bookings

Finally, you'll see your upcoming bookings with the pilot's phone number.

This is an example of where the pilot's phone number will appear

If you have any problems, we encourage you to contact us directly at hello@wingly.io or by phone on +44 1905 57 0566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.
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