Can I choose who I take along as passengers?

When you receive a booking request from passengers, you have access to the following information :

Passengers' weights
Any luggage weight (if passengers request to bring luggage on board)
Verification of ID from Wingly
Personal description
Profile picture

The platform does not require the passengers to upload their ID to make a reservation request, most pilots ask passengers to arrive at the airfield with their ID. This ends up being an easier process than uploading an identity card online, which can prove to be a hindrance for some passengers.

After having looked over the details of your passengers, you are ready to accept, reschedule or refuse the booking request. Remember that you have 48 hours from the moment the booking is made to respond to the request.

For obvious safety reasons and due to light aviation regulations, Wingly pilots have no obligation to fly.
Equally, you have the option of communicating with the passengers via Wingly messenger if you wish to find out more information about the passengers before making your decision.**

N.B : You have access to the passengers' phone number once the flight has been accepted. And the same goes for the passenger(s), the will have access to your phone number once you have accepted their booking request.

See below for details about how to manage a booking request :

Go into your "flight management" section on the "Cockpit" of your pilot profile



Click on "See details" of your pending booking



If you wish to start a conversation with the passengers before making a decision on accepting the flight, click on the "Message" icon which appears on the following page

For security reasons linked to possible bypassing of the platform, the exchange of contact details before booking via Wingly messaging is automatically hidden by our security algorithm. Any exchange of this type intended to bypass the platform is a violation of our general conditions of use and may result in your account being permanently deleted.

You are in charge. Although it's a cost-sharing flight between you and the passengers, at any point, you can cancelt the flight if you believe that the passengers might hinder the safety of the flight.

If you have any difficulties, you can contact us directly at info@wingly.io or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.
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